FAQ’s

My car was damaged in the hail storm. What do I do now?

The first thing to do is to contact your insurance company and initiate a claim. You will be informed where to take your car or truck in order to have the damage assessed by an insurance adjuster. See our helpful steps to follow for hail damage.

I am meeting with my adjuster, now what?

Allow the adjuster to inspect your car and write an estimate to repair the damages. This estimate may not be accurate, as it is just an estimate. When you have your car repaired, any difference between the amount of the estimate and the final invoice will be resolved between the repairing vendor and the insurance company by means of a supplement. Dent Tech can help you with this process.

The insurance adjuster will most likely encourage you to have your car repaired by one of their preferred vendors. We are a preferred vendor for many insurance companies, but you always have the option to choose Dent Tech Insurance companies can only recommend a place, it is up to you to decide who makes the repairs! Our quality work and thirteen year reputation has built our successful business.

I’ve got my check, how do I proceed?

Most insurance companies will issue you a check once they have estimated the damage to your car. If you do not repair your car and you cash the check, you are, in effect, settling the claim for the amount of the estimate, when the actual amount could be higher.

While it is tempting to just cash the check and not have your car repaired, there are consequences to consider before doing so such as future hail damage won’t be paid for or the vehicle value would not be sufficient to satisfy the lien in the event the vehicle is sold or traded.

How long will the repair take?

When a catastrophic hail storm hits an area, everyone is affected at the same time. Dent Tech prides itself on returning your car looking like new. This process is time-consuming and can run anywhere from a matter of hours to a few days depending on severity of the damage. Talk to your insurance company about your car rental options and we will do our best to finish the job in a timely manner.

Is there a guarantee or a warranty?

Yes, at Dentech we pride ourselves on customer satisfaction. We will make sure you are happy with the completed product. Once hail damage or a dent/ding is removed by our professional technique, it will not reappear. We are happy to provide you with a written limited warranty.

Will making a hail damage claim raise my insurance rate?

NO. There are two types of car insurance: comprehensive and collision. Comprehensive insurance offers protection against damage to your vehicle by any unknown cause, act of God or act of nature (this includes hail damage). Insurance companies do not raise an individual’s rates for these types of claims.

How do you do the repair?

Skilled technician can meticulously remove Hail Damage from any panel on your vehicle. We use specially designed metal tools to gently apply pressure to the backside of your car’s sheet metal. Your factory finish remains intact and your dents will never reappear.

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